Product Overview
Handle every ticket from first contact to resolution with a fully ITIL-aligned platform. Incident, problem, change, release and asset management in one place. Nexsparkle provides full lifecycle support from initial deployment and staff training through to ongoing managed monitoring and quarterly optimisation reviews.
Key Features
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Incident, problem and change management
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SLA tracking with breach alerts
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Built-in CMDB and asset management
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Self-service portal and knowledge base
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Automated ticket routing
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Integration with RemoteDesk and NetWatch
Why Buy Direct from Nexsparkle?
100% Nexsparkle product - built, sold and supported by us directly
Free pre-sales environment audit and sizing recommendation
Hands-on implementation and configuration included on first year
Native integration with other Nexsparkle tools at no extra cost
Dedicated account manager and named support engineer
Volume discounts from 10 seats; flexible subscription or perpetual
Get in Touch
Ready to see Nexsparkle ServiceDesk in action? Call us or send an email and we will arrange a personalised demo within 24 hours.
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